16
In-house specialists
40
Manufacturer partners
3
Integrated departments
2
Regional offices
48
States supported
02 — Our approach
Engineered for usability, refinement, and long-term performance.
We specialize in premium workplace environments, where ease of use, finish quality, and long-term serviceability matter as much as technical specification. A single, accountable team carries each project's design intent from initial concept through installation, commissioning, and ongoing support.
User-centered system design that removes complexity from everyday operation.
Seamless integration across conference rooms, boardrooms, training environments, and town halls.
Manufacturer-aligned engineering for reliable, fully supportable enterprise performance.
Proactive support and managed services through DTC VIZION, protecting every system long after handoff.
03 — Design · Build · Service
Comprehensive capabilities, one accountable team.
Design
Engineered in full before installation begins.
Our design engineers translate how your organization meets, presents, and collaborates into a fully documented system, coordinated with your architects, engineers, and general contractor from the earliest stages of a project.
- Needs assessments and stakeholder workshops
- System design, signal flow, and engineering documentation
- Display sizing, sightline, and audio coverage analysis
- Coordination with architects, MEP engineers, and general contractors
- Control interface and user experience planning
- Detailed proposals, budgets, and equipment specifications
Build
Delivered on schedule and finished to standard.
Our project managers, programmers, field engineers, and fabrication specialists turn approved designs into complete, fully functional environments, managed closely from mobilization through final commissioning.
- Dedicated project management and schedule coordination
- In-house rack fabrication and system pre-staging
- Control system programming and DSP configuration
- Professional installation, cable management, and labeling
- Commissioning, performance testing, and system verification
- End-user training and as-built documentation
Service
Supported long after handoff.
Our service department keeps every system performing as intended, combining responsive on-site support with proactive, monitored managed services through DTC VIZION.
- Proactive remote monitoring powered by the XYTE platform
- Preventative maintenance and system health reviews
- Remote troubleshooting, firmware, and patch management
- On-site service and repair
- User training and ongoing system guidance
- Support agreements tailored to each environment
Ongoing support and managed services are delivered through DTC VIZION.
Explore DTC VIZION04— Locations & reach
Headquartered in New Jersey and New York. Delivering nationwide.
DTC AV is headquartered in Carlstadt, New Jersey, with an office in Midtown Manhattan, providing locally based project teams and responsive on-site service throughout the New York metropolitan area. Beyond our home region, we design, deliver, and support projects across the continental United States.
Headquarters — New Jersey
Carlstadt, NJ
325 Gotham ParkwayCarlstadt, NJ 07072Get directions (opens Google Maps in a new tab)
Office — New York
New York, NY
1001 6th Ave, Suite 2206New York, NY 10018Get directions (opens Google Maps in a new tab)
Nationwide reach
One standard, coast to coast.
Our clients' footprints extend well beyond the Northeast, and so does ours. A dedicated deployment team, strategic regional partners, and the DTC VIZION platform allow us to deliver the same standard of work, and the same level of support, at sites throughout the continental United States.
Dedicated deployment team
A specialized team focused exclusively on remote projects travels to client sites nationwide, bringing our standards, documentation, and commissioning process to every location.
Strategic regional partnerships
Partnerships with select firms in key regions extend our on-site capacity, so every project is supported locally while DTC AV remains accountable from design through handoff.
Remote monitoring with DTC VIZION
The DTC VIZION platform lets our engineers actively monitor and support remote job sites and completed projects in real time, resolving many issues before anyone needs to travel.
05 — Our team
The people behind every DTC AV environment.
Leadership, design, engineering, project management, and field operations, working as one integrated team from first consultation through commissioning and long-term support.
06 — Manufacturer ecosystem
Aligned with the manufacturers that define enterprise AV.
Start the conversation
Let's discuss the environment you're planning.
Share your space, objectives, and timeline, and we'll outline a clear path from initial concept to a fully commissioned, ready-to-use system.